We ship orders on a daily basis except for Friday
Orders after 12pm will be shipped the next day
Except on Friday
Times may vary depending on seasons and official holidays for shipping companies
Orders are delivered daily, except for official holidays in the Kingdom of Saudi Arabia.
Requests that are made outside the official working hours of the institution or after 11 o'clock at night will be executed on the next working day.
Requests executed during official holidays are processed during the first working day after the official holidays.
All required data must be filled in correctly to avoid delays in the arrival of your application.
In the event that the order was returned by the carrier due to the customer’s negligence or failure to respond to the delivery company on the confirmed date of delivery of the order, or when you were not at the mentioned address to receive the order and the shipment was returned by the carrier .. Please note that re-shipping fees will be charged and fees will be deducted Shipping from the customer.
We will send an SMS and an e-mail with a tracking number as soon as your order is confirmed, after which you can use the tracking number to follow up on the order on the carrier’s website through the carrier’s website and it may take 24 hours for the tracking number to be activated and for other inquiries please send us an e-mail
Or contact via WhatsApp service at 0554975898
Our customer service team is pleased to assist you in changing the delivery date and address upon your request, but if you receive an email stating that the order has been dispatched, then we cannot change the address. Please note that the receiving address cannot be changed outside the original receiving country.
note:
Delivery companies are not obligated to deliver shipments to the door of the customer's house in some areas or villages that are outside the scope of delivery